Return & Refund Policy

**Al-Madinah Fresh Meat Mart Return and Refund Policy**

**Effective Date: [Please Insert Date]**

Welcome to Al-Madinah Fresh Meat Mart. We are committed to ensuring the satisfaction of our customers with their purchases. Please read our return and refund policy carefully to understand how we handle returns and issue refunds.

**Return Policy:**

1. **Eligibility Window:** Returns must be made within [Specify Number] days of the delivery date.

2. **Condition of Goods:** Products must be returned in their original condition, unopened, and with all seals intact. Given the perishable nature of our products, we cannot accept returns of opened or used items.

3. **Proof of Purchase:** A valid receipt or proof of purchase is required for all returns.

**Non-returnable Items:**

- Products that have been opened or used.

- Items marked as final sale or non-returnable at the time of purchase.

**Refund Process:**

1. **Initiate a Return:** Contact our customer service team to initiate a return. You may be asked to provide your order details and reason for return.

2. **Inspection:** Upon receipt of the returned item, our team will inspect the product to confirm it meets our return criteria.

3. **Refund Approval:** If the return is approved, we will process your refund to the original payment method within [Specify Number] business days.

**Exchange Policy:**

We offer exchanges for products that are defective or damaged upon arrival. Please contact our customer service team within [Specify Number] days of delivery to request an exchange.

**Contact Information:**

For any questions or concerns regarding returns and refunds, please contact our customer service team at [Your Contact Information].

**Changes to This Policy:**

We reserve the right to update or modify this return and refund policy at any time. Any changes will be posted on our website with an updated effective date.

**Effective Date: [Please Insert Date]**